MailHippo — HIPAA-Compliant Email Made Simple
MailHippo
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HIPAA Verified · Seal of Compliance

HIPAA-compliant email, made simple & affordable

Protect patient data with encrypted email that just works. No setup, no software, no unsecured messages — MailHippo keeps you compliant from the first send.

Start sending now See it in action
No credit card required Set up in minutes Cancel anytime
secure.mailhippo.com
New message Inbox4 Sent Drafts SendSafe®
AS asmith@somedomain.comPatient records you requested 7:59 AMEncrypted
BW btwilliams96@comcast.netCompleted patient intake form 12:10 PMEncrypted
DD drdennison@cityclinic.netFiles requested for new patient from City Clinic 2:38 PMEncrypted
FA fallenton@insurancepartners.comRe: Authorization information 12:19 PMEncrypted
HIPAA Verified256-bit AES · TLS 1.3
256-bit AES encryption BAA included at signup Works with any email provider Any smartphone or tablet
Why MailHippo

Compliant on day one — no IT department required

Everything healthcare providers, administrators, and business associates need to communicate securely and protect patient privacy.

Start sending in minutes

No setup or configuration required. Just sign up and start sending HIPAA-compliant encrypted email right away.

Secure by default

256-bit AES encryption keeps sensitive messages and attachments secure — both in transit and at rest.

Keep your existing email

MailHippo works with your current email address — and with any email provider you already use.

Mobile friendly

Looks and works great on any smartphone or tablet — send secure messages from anywhere.

SendSafe® address

A personalized address (yourname@sendsafe.to) lets anyone send you totally secure, compliant email.

BAA included

A HIPAA Business Associate Agreement is provided to Covered Entities during signup — at no extra cost.

Security

Enterprise-grade encryption. Zero configuration.

Every message is protected with top-tier encryption — the same standard trusted by banks and hospitals. Nothing to install, nothing to maintain, nothing left unsecured.

256-bit AES — in transit and at rest Message recall and expiration controls Secure attachments up to 100 MB
How our security works
New secure message AES-256 active
To j.smith@cityclinic.net
Subject Patient intake — records attached
intake-form.pdf · 2.4 MB
Encrypt & send Recall available · Expires in 30 days
Anyone — patient, partner, insurerNo account or software needed
drsmith@sendsafe.to Copy
Delivered to your MailHippo inboxFully encrypted, HIPAA-compliant Encrypted
SendSafe®

Receive secure email from anyone

Your SendSafe® address is a personal, HIPAA-compliant inbox link. Put it on your website, intake forms, or email signature — patients and partners can send you fully encrypted messages without creating an account or installing anything.

See how SendSafe® works
Pricing

Choose the perfect no-obligation plan

HIPAA-compliant secure email, free for 30 days. No credit card, cancel anytime.

30-day trial
Free
Full access · No credit card required Start for free
1,000 messages 2 GB storage Send files up to 20 MB Business Associate Agreement (BAA) SendSafe® address URL Online customer support
Most popular Basic plan
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5,000 messages / month 5 GB storage Send files up to 50 MB Custom branding Business Associate Agreement (BAA) SendSafe® address URL Message recall
Pro plan
{{ proPrice }} per user / month
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10,000 messages / month 10 GB storage Send files up to 100 MB SendSafe® email address + URL Message recall & expiration Microsoft® Outlook button*

* Outlook Button supported on Windows Desktop Outlook versions 2016, 2019, 2022. Microsoft Windows® and Outlook® are registered trademarks of Microsoft Corporation.

Our clients say

Trusted by providers who can't afford mistakes

I've tried other products in the past, but they required too much work to set up. With MailHippo I was up and running in minutes — and I kept my email address.

DB Dr. David B.Doctor of Osteopathic Medicine

I love the service that you provide — it is so much easier than the last secure email system that I used!

D DeanneMPAS, Physician Assistant

So much easier than setting up Outlook for encryption — and I never worry whether my clients can actually open and read the messages and attachments.

JM Jack M.CLU, ChFC
FAQ

Frequently asked questions

Everything about compliance, security, and getting started. Still unsure? Talk to our team.

Is regular email secure enough for HIPAA?

No. Standard email travels across the internet unencrypted and can be intercepted at multiple points. MailHippo encrypts every message and attachment with 256-bit AES — in transit and at rest — so PHI stays protected end to end.

What makes MailHippo HIPAA compliant?

Top-tier encryption, access controls, audit trails, and a signed Business Associate Agreement (BAA) provided to Covered Entities during signup. MailHippo carries the HIPAA Seal of Compliance from the Compliancy Group.

What makes MailHippo so easy? How does it work?

There's nothing to install or configure. Sign up, log in from any browser or mobile device, and send. Recipients get a notification in their regular inbox and view your message through a secure link.

How do I receive a HIPAA-compliant email from someone?

Share your SendSafe® address or URL. Anyone can use it to send you a fully encrypted message — no account, software, or training required on their end.

Can I keep my current email address?

Yes. MailHippo works with your existing address and any email provider — Gmail, Outlook, Yahoo, or your own domain. No migration needed.

Can I send HIPAA-compliant emails directly from Outlook?

Yes — the Pro plan includes a Microsoft® Outlook button so you can send secure, compliant messages without leaving Outlook (Windows Desktop versions 2016, 2019, and 2022).

Do you offer online forms and eSignatures?

Yes. Send fillable PDF forms with eSignature support, and collect intake information through HIPAA-compliant online forms.

How do I get started?

Start the free 30-day trial — no credit card required. You'll be sending secure, HIPAA-compliant email within minutes. Choose your plan.

Start for free and send secure emails instantly

30-day free trial · No credit card required · Cancel anytime

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